PHONE: (386) 243 - 5609 | FAX: (386) 382-4346 | EMAIL: ImpactTherapyLLC@gmail.com

As an Impact Therapy & Wellness client, you have the right to:
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Receive respectful, courteous, and compassionate care regardless of race, creed, gender, sexual orientation, or health status.
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Receive information concerning your/his/her diagnosis, treatment, and prognosis that is accurate and easy to understand.
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Be involved in the therapy plan of care regarding treatment interventions and goal creation.
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Receive reasonable communications regarding progress, changes to the plan of care, and discharge planning.
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Reasonable continuity of care with minimal interruption.
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Refuse care at any point in the course of care or during a visit and be informed of said consequences.
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Refuse particular treatment interventions and explore options.
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Receive treatment interventions that are safe and customized to your individual needs.
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Receive a prompt, thorough response to billing inquiries or general concerns regarding quality of care.
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Communication in a language or form that you can understand.
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Authorize a representative to exercise your rights as a consumer of therapy services.
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Respectful treatment of your property and environment.
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Treatment by qualified clinicians who are experienced at the level of skill needed for the care required.
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Privacy of your/his/her personal and health information as delineated in the Notice of Privacy.
Patient Bill of Rights